Order Terms & Conditions
- We process orders really fast, and deal with many warehouses. We may not be able to cancel and order or stop a shipment once it is processed. Please do not order unless you are ready for the product to be shipped.
- Total ship time = Handling Time(found on each product page) + Shipping Time. Please consider this when requesting expedited shipping options!
- Truck freight items (Outdrives and engines etc.) must ship to a real commercial address. This cannot be a home that has a registered business. Residential delivery is available at a higher cost.
NEW* Lost or Damaged Item Policy
Due to the ever increasing issues with the shipping companies, we have decided to implement a few standards for handling lost and damaged items.
- Items will be considered “lost” after 10 business days in transit with no tracking updates or scheduled delivery dates. We will file a claim and reship your product.
- “Damaged” items that are clearly marked as damaged by the carrier will be immediately reshipped.
All of the products that we sell are backed by full manufacturers warranty. Please contact the manufacturer of the product that you are interested in for full details.
*MerCruiser engines and outdrive must be installed by a certified Mercury dealer for warranty to be active.
Returns: 30 days from receiving most products. Please see returns page for details
Cancellations: We may not be able to cancel an order once it is processed due to the complexity of our fulfilment network. You will have to return the order once received if this is the case.
Shipping: Learn more about our shipping standards Here
Gift cards and store credits: Do not expire. Can not be used to purchase another gift card or gift card bundle deal. You will be refunded in this instance.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your ip address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our secure sockets layer (ssl) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.