No Fee Returns
Please read carefully before starting your return.
- Special ordered Items are not returnable
- Must be initiated within 30 days of delivery.
- Product must be in new, unopened, uninstalled condition.
- Original OEM box or packaging must not be damaged or written on. Please ship any boxed product within another box to ensure it makes it back to us safely.
Terms: (As long as the conditions are met)
- The full purchase price of the item will be refunded.
- Original shipping is not refundable. In cases where free or discounted shipping is involved, the actual shipping cost will be deducted. For Example: If shipping is free for shipping an outdrive, but our shipping cost is $130 we will deduct the difference of $130 from your refund. We will provide proof of our cost upon request.
- If you use our return label service, the cost of your label will also be deducted from your refund.
Defective items can be returned to NuWave for 30 days after the delivery date. Please print and fill out a copy of our defective part RMA sheet and include it in the package. (Click to download)
After our 30 day return period, all warranty and defect claims must go through the manufacturer. We will gladly assist you in reaching the manufacturer. Please note that most manufacturers do not cover any shipping costs for warranty claims.
In many cases we can offer a partial refund or store credit if you misplaced or destroyed the box or packaging of your product. Just give us a call.