No Fee Returns

Please read carefully before starting your return.

Conditions:

  • Special ordered Items are not returnable
  • The following serialized items are non returnable: Complete outdrives, upper and lower units, transom assemblies, new and reman motors and long blocks, trolling motors, Ignition modules and most marine electronics
  • Must be initiated within 30 days of delivery.
  • Product must be in new, unopened, uninstalled condition.
  • Original OEM box or packaging must not be damaged or written on. Please ship any boxed product within another box to ensure it makes it back to us safely.

Terms: (As long as the conditions are met)

  • The full purchase price of the item will be refunded.
  • Original shipping is not refundable. In cases where free or discounted shipping is involved, the actual shipping cost will be deducted. For Example: If  shipping is free for shipping an outdrive, but our shipping cost is $130 we will deduct the difference of $130 from your refund. We will provide proof of our cost upon request.
  • If you use our return label service, the cost of your label will also be deducted from your refund.

Click Here To Generate A Return Label

 

You are also welcome to self ship your return to:

NuWave Marine Returns, 685 S. Evergreen ave, Woodbury Heights NJ 08097

Please include a copy of your invoice and your contact info in the box.

This may take extra time to process since it will not appear in our system.

 

 

 

Due to the high cost of shipping, NuWave will not be responsible for shipping costs in any international scenario. Buy at your own risk.

International returns may be shipped to:

NuWave Marine Returns

685 S Evergreen Ave

Woodbury Heights NJ 08096

Please include:

  • copy of your invoice
  • reason for return
  • email for contact

Defective items

Defective items can be returned to NuWave for 30 days after the delivery date. Please print and fill out a copy of our defective part RMA sheet and include it in the package. (Click to download)

Warranty

After our 30 day return period, all warranty and defect claims must go through the manufacturer. We will gladly assist you in reaching the manufacturer. Please note that most manufacturers do not cover any shipping costs for warranty claims.

In many cases we can offer a partial refund or store credit if you misplaced or destroyed the box or packaging of your product. Just give us a call.